Refund policy
All Sales Final — Digital Downloads
Due to the instant-access nature of our digital products, all sales are final. Once a digital file has been delivered, we are unable to offer refunds or exchanges.
Exceptions
We will issue a full refund or replacement in the following cases:
- The file is corrupted or fails to download
- You received the wrong file due to a technical error
- The file was not delivered within 24 hours of purchase
To request a refund under these exceptions, contact us at [your email] within 7 days of purchase with your order number and a description of the issue.
Duplicate Purchases
If you accidentally purchase the same product twice, contact us and we will refund the duplicate charge.
Questions
For any questions about your order or our refund policy, please contact us at info@fleetshieldsolutions.shop.